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Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance

[DC3] Public switch issue in DC3 Room 4-6 Rack D14

Incident Report for Scaleway

Resolved

Device was replaced.

Service is UP since 09:46 CET.

The issue is resolved.
Posted Dec 29, 2023 - 10:22 CET

Update

Device unreachable since 09:31 CET.
Chassis' replacement is in progress.
Posted Dec 29, 2023 - 09:38 CET

Monitoring

Service has been recovered since 08:30 CET.

Servers will be temporarily unreachable during the chassis replacement in a few minutes.
Posted Dec 29, 2023 - 09:08 CET

Update

We are continuing to work on a fix for this issue.
Posted Dec 29, 2023 - 09:05 CET

Identified

We have detected a switch down in DC3 Room 4-6 Rack D14.
Servers in that rack currently have no public network access and are unreachable.

Issue has been forwarded to our team for resolution.
Posted Dec 29, 2023 - 08:59 CET
This incident affected: Dedibox - Datacenters (DC3).
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