DC5 Public switch down from rack C1 to C30

Incident Report for Scaleway

Resolved

This incident has been resolved, the switch has been replaced and back online.

Posted Jul 04, 2021 - 03:18 CEST

Update

update We are still experiencing an unavailability of the public switch on DC5, the faulty hardware replacement is currently in progress.

Posted Jul 04, 2021 - 01:17 CEST

Update

Update We are still experiencing an unavailability of the public switch on DC5. Servers under this switch are not accessible.
Our network teams are mobilized to find a solution as quickly as possible.

Posted Jul 04, 2021 - 01:08 CEST

Identified

We are currently facing a network issue in room 1:1 from rack C1 to C30 in DC5, network is working to fix the issue as soon as possible

Posted Jul 03, 2021 - 22:43 CEST

This incident affected: Dedibox - Datacenters (DC5).