[Webhosting] Error 500 with a PHP and MySQL error

Incident Report for Scaleway

Resolved

Thank you for your patience!

Our Webhosting team has found the source of the malfunction and we announce that we have fixed the situation whether it is at the level of the PHP, MySQL versions as well as the Softaculous installer of our hosting platforms.

If you still encounter anomalies on these points, we invite you to open a ticket with our support directly please.

Posted Jun 08, 2022 - 17:21 CEST

Investigating

We have a few sites on our Cloud hosting with a 500 error and a PHP and MySQL error: "Your PHP installation seems to lack the MySQL extension that is required by WordPress".

Our Webhosting team is checking what's going on and working on resolving the issue.

As soon as we have more information, we will update this status.

Thank you in advance for your patience and cooperation!

Posted Jun 08, 2022 - 14:37 CEST

This incident affected: Dedibox - Products (Hosting).