Status impact color legend
- Black impact: None
- Yellow impact: Minor
- Orange impact: Major
- Blue impact: Maintenance
[Serverless Functions/Containers] - Unexpected Service Deletion Due to Temporary Errors
Incident
Report for Scaleway
Resolved
We've resolved an issue affecting our Serverless Functions and Containers products. Our platform uses Knative under the hood, and a bug in Knative was causing some services to be incorrectly marked as "Not Ready" after encountering temporary errors or crashes.
The root cause of this issue is a known bug in Knative, which is being tracked here: https://github.com/knative/serving/issues/15487.
Impact: If your service encountered a temporary error or crash, it may have been incorrectly marked as "Not Ready" and subsequently deleted by our system after a week. We apologize for any inconvenience this may have caused.
Resolution: We've deployed a temporary fix that prevents further services from being deleted due to this issue. This fix ensures that services will not be mistakenly garbage collected due to temporary errors or crashes. With this fix in place, the issue is now resolved.
The root cause of this issue is a known bug in Knative, which is being tracked here: https://github.com/knative/serving/issues/15487.
Impact: If your service encountered a temporary error or crash, it may have been incorrectly marked as "Not Ready" and subsequently deleted by our system after a week. We apologize for any inconvenience this may have caused.
Resolution: We've deployed a temporary fix that prevents further services from being deleted due to this issue. This fix ensures that services will not be mistakenly garbage collected due to temporary errors or crashes. With this fix in place, the issue is now resolved.