[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances

Incident Report for Scaleway

Resolved

Newly restored instances will not be affected by this issue.

Impacted customers will be contacted individually with updates regarding the corrective maintenance on their snapshots.

Posted Jul 10, 2026 - 15:32 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 08, 2026 - 14:06 CEST

Investigating

Instances that were restored through snapshots can produce new snapshots, but cannot restore those snapshots.
We are currently investigating this issue.

Posted Jul 07, 2026 - 11:04 CEST

This incident affected: Elements - Products (Databases).