Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance

[PAYMENT] - Payment result handling issue

Incident Report for Scaleway

Resolved

This incident has been resolved.
Posted Apr 27, 2026 - 10:26 CEST

Investigating

Some customers paying by card may experience a display issue where the invoice shows "unpaid" even though it has been paid.

We apologize for any inconvenience this may cause.
Posted Apr 02, 2026 - 15:55 CEST
This incident affected: Elements - Products (Billing).