[Webhosting] Backup FTP is unreachable

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Aug 23, 2021 - 12:45 CEST

Investigating

We have noticed difficulties to access the backup FTP service of our classic (aka. not cPanel) web hosting offers. Various error messages may be thrown by the FTP server, this issue has been forwarded to our product team.

Posted Aug 22, 2021 - 16:55 CEST

This incident affected: Dedibox - Products (Hosting).