[AMS1] Public switch issue in AMS1 Hall 6 12 Rack 6.12.52

Incident Report for Scaleway

Resolved

The switch has been replaced and reconfigured by our teams, impacted servers are now back online according to our monitoring tools. Please open a support ticket with our customer excellence team if you still face any issue, thank you.

Posted Feb 09, 2022 - 16:47 CET

Investigating

We have detected a switch down in AMS1 Hall 6 12 Rack 6.12.52.
Servers in that rack currently have no public network access and are unreachable.

Posted Feb 09, 2022 - 13:23 CET

This incident affected: Dedibox - Products (Dedibox) and Dedibox - Datacenters (AMS).