Status impact color legend
- Black impact: None
- Yellow impact: Minor
- Red impact: Major
- Blue impact: Maintenance
[Cockpit] [nl-ams] - No Scaleway metrics and logs for all products
Incident
Report for Scaleway
Resolved
Scope : NL-AMS, on metrics/logs provided by Scaleway product's
Time-range(Paris Time) : from 11:35PM on 10/04/25 to 9:52AM on 11/04/25
Summary : Metrics and logs redirected from Scaleway products to your cockpit were not ingested during the time of the incident. Metrics/Logs/Traces pushed directly to cockpit to custom Datasources were 100% ingested.
Impact : Gap on data for NL-AMS during the above mentioned time-range
Time-range(Paris Time) : from 11:35PM on 10/04/25 to 9:52AM on 11/04/25
Summary : Metrics and logs redirected from Scaleway products to your cockpit were not ingested during the time of the incident. Metrics/Logs/Traces pushed directly to cockpit to custom Datasources were 100% ingested.
Impact : Gap on data for NL-AMS during the above mentioned time-range
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We are continuing to investigate this issue.
Investigating
Since 10/04/25 : 23:30 (Paris Time) no Scaleway metrics and logs are ingested for all products on nl-ams.
The issue is currently under investigation.
The issue is currently under investigation.
This incident affected: Elements - Products (Object Storage, Serverless-Database, Instances, Block Storage, Kubernetes Kapsule, Container Registry, Private Network, Load Balancer, Serverless Functions and Containers, Jobs, Databases, Observability, Transactional Email, Messaging and Queuing, Public Gateway, Secret Manager, Edge service) and Elements - AZ (nl-ams-1, nl-ams-2, nl-ams-3).