[DC2] Public switch issue in DC2 Room 205 Racks A7 and A8

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Nov 28, 2023 - 17:24 CET

Monitoring

Rack A8 is now back in production too. All servers in A8 should be reachable.
We're monitoring it, but don't hesitate to contact support by ticket if needed.

Posted Nov 26, 2023 - 00:18 CET

Identified

Rack A7 is now back in production. All servers in A7 should be reachable.
We're still working on A8.

Posted Nov 26, 2023 - 00:06 CET

Investigating

We have detected that public switch is down in DC2 Room 205 Racks A7 and A8.
Servers in that rack currently have no network access.
Our team is already working on it

Posted Nov 25, 2023 - 22:01 CET

This incident affected: Dedibox - Products (Dedibox) and Dedibox - Datacenters (DC2).