[DC5] Public switch issue on rack D11

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Mar 18, 2021 - 14:11 CET

Monitoring

Switch on D11 has been replaced, connectivity is back.

Posted Mar 18, 2021 - 14:08 CET

Update

We just noticed another cut on rack D12.
Private switch just shut itself down, servers on rack also short-circuited.

Posted Mar 18, 2021 - 14:07 CET

Investigating

Following a planned maintenance, we identified an outage on a public switch on S1-D11 in DC5.
We will update this status as soon as we have additional details.

Posted Mar 18, 2021 - 14:02 CET

This incident affected: Dedibox - Datacenters (DC5).