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[Generative APIs] - [all] gemma4-26b-a4b-it model instabilities

Incident Report for Scaleway

Resolved

This incident has been resolved.
Posted Jul 09, 2026 - 15:30 CEST

Update

We are still working on a fix. We will deploy the fix this week and it should resolve this matter.
Posted Jul 06, 2026 - 10:14 CEST

Identified

Customers may experience transient 5xx errors when using the gemma4-26b-a4b-it model due to instabilities on an internal component.

The problem has been identified and we are working on a fix. Retrying the requests after a short delay will succeed.
Posted Jun 27, 2026 - 15:07 CEST
This incident affected: Elements - Products (Generative API).
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