Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance

[Support] Delay on support replies

Incident Report for Scaleway

Resolved

The incident has now been resolved and the situation was being monitored all morning.
Our helpdesk is now responding as expected.

We thank you for your patience and cooperation!
Posted Oct 03, 2022 - 17:28 CEST

Investigating

We are currently updating our system, you might be facing some delays on replies for all support related requests.
We will update this status as soon as the situation evolves
Posted Oct 02, 2022 - 10:58 CEST
This incident affected: Miscellaneous (Excellence).