[Transactional Email] - Low IP reputation with Microsoft servers

Incident Report for Scaleway

Identified

We are noticing an increase in issues with Microsoft, with the message: "temporarily rate limited due to IP reputation."
Our team is already taking action to mitigate the issue, but you may notice some delays and retries when sending to Outlook, MSN, or Hotmail.
Microsoft has acknowledged the issue and is currently investigating on their side.

Posted Feb 27, 2026 - 10:33 CET

This incident affects: Elements - Products (Transactional Email).