[Support] Phone assistance is unavailable

Incident Report for Scaleway

Resolved

The platform is accessible again. Teams are in the process of verifying that the operation of the platform is compliant. We apologize for this interruption.

Posted Sep 21, 2026 - 11:27 CEST

Update

We are continuing to investigate this issue.

Posted Sep 18, 2026 - 18:15 CEST

Investigating

Due to an issue with our phone system, only ticket and live chat assistance are currently available.
We are currently investigating the situation and will update this status as soon as we have more information.

Posted Sep 14, 2026 - 12:49 CEST

This incident affected: Miscellaneous (Excellence).