[AMS] - Switch in AMS1 - Room Hall 2 Rack V16 in down

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Jul 26, 2023 - 16:45 CEST

Monitoring

All servers have now been restored and are operational. It is worth noting that during the recovery process, the servers were powered off.

Posted Jul 10, 2023 - 13:27 CEST

Identified

The issue has been identified, and our field team is actively working on resolving it.

Posted Jul 10, 2023 - 12:29 CEST

Investigating

We encountered a disruption on one of our switch in AMS datacenter in Hall 2 in rack V16.
Our team is currently conducting an investigation to determine the root cause of this downtime.

Posted Jul 10, 2023 - 12:09 CEST

This incident affected: Dedibox - Datacenters (AMS).