[Billing] Incorrect billing alert

Incident Report for Scaleway

Resolved

Everything is back to normal.

Posted Jul 02, 2021 - 15:26 CEST

Identified

Some users who started resources between June 16th and today have not been billed for it yet, users using Budget feature are impacted since their consumption has not been properly updated.

This only affects estimates for the month of June and invoices will only be issued once everything is back to normal. The main impact is the billing alerts via the Budget feature

Our billing team is working on it, and we will update this status as soon as we have more informations.

Posted Jul 01, 2021 - 13:56 CEST

This incident affected: Elements - Products (Billing).