[DC5] RPN switch down on dc5 room 1 rack B50

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Aug 16, 2023 - 10:53 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 26, 2023 - 16:48 CEST

Investigating

The network device experienced an unplanned reboot at approximately 10:00 AM (Paris timezone) for reasons beyond our control we are investigating on the root cause.
As a result, the RPN side of this rack became inaccessible.
The downtime lasted less than 10 minutes.

Posted Jul 10, 2023 - 11:32 CEST

This incident affected: Dedibox - Products (RPN).