[DC5] Switch down in DC5 Room 1 Rack C64

Incident Report for Scaleway

Resolved

The optic has been replaced successfully, the switch is back up and stable.

Posted May 09, 2021 - 13:22 CEST

Identified

The on-call datacenter technician is replacing the optical link of the upstream router.

Posted May 09, 2021 - 12:53 CEST

Investigating

We have detected a switch down in DC5 Room 1 Rack C64.
Servers in that rack currently have no public network access and are unreachable.
We are currently investigating

Posted May 09, 2021 - 11:25 CEST

This incident affected: Dedibox - Datacenters (DC5).