[Dedibox] - [DC3] - Electrical issue in room 4-5 Rack F7, impact 2 other racks

Incident Report for Scaleway

Resolved

The intervention is now done, the replacement was made.

Posted Jan 12, 2026 - 18:42 CET

Identified

We will do a replacement for the faulty part. Server will be shutdown quickly during the intervention to prevent further crash and downtime

Posted Jan 12, 2026 - 17:51 CET

Investigating

Since yesterday, Sunday 2026-01-11 at 7 pm Paris time, the rack F7 in room 4-5 has experienced electrical issues, causing both public and RPN switches to reboot multiple times. This also impacts two other attached racks, F8 and F9, affecting Dedibox dedicated servers in this room.

Posted Jan 12, 2026 - 09:30 CET

This incident affected: Dedibox - Datacenters (DC3).