[Dedibox] RPN switch unreachable in DC3 room 4-3 rack E15

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Feb 13, 2023 - 16:39 CET

Investigating

The RPN switch is unreachable, but still forwarding traffic.
Very few clients are affected.
Switch reload is planned today at 13:00 and will take 10 minutes before the RPN connectivity is available again.
In case a replacement is needed the issue might take up to 2hours.

Posted Feb 13, 2023 - 10:32 CET

This incident affected: Dedibox - Datacenters (DC3) and Dedibox - Products (RPN).