Scaleway Status page
Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance

[Elements] Card automatic payments issues

Incident Report for Scaleway

Resolved

All payments impacted by the issue have been retried on our end.
If you still have payment issues, please contact our assistance by opening a ticket.
Posted Nov 05, 2021 - 13:42 CET

Identified

A fix has been implemented, failed payments related to this issue will be retried on our end.
Posted Nov 04, 2021 - 13:52 CET

Investigating

We are currently encountering issues with automatic card payments for the latest invoice on Scaleway Elements, we're investigating the situation.
Posted Nov 04, 2021 - 13:09 CET
This incident affected: Elements - Products (Billing).
← Current Status Powered by Atlassian Statuspage