[TEM] Increase latency and timeout error for email ingestion

Incident Report for Scaleway

Resolved

During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).

Posted Apr 01, 2026 - 17:12 CEST

This incident affected: Miscellaneous (BookMyName) and Elements - Products (Databases, Transactional Email).