No more disruption since 48 hours. Returned to a plain healthy state. No dataloss detected on affected cluster.
Posted Apr 13, 2026 - 16:06 CEST
Monitoring
All side effects have been managed. We continue to monitor the situation.
Posted Apr 11, 2026 - 22:50 CEST
Update
Block Storage issue is now corrected. We are still working on managing possible impacts on other products.
Posted Apr 11, 2026 - 18:22 CEST
Investigating
We are currently experiencing increased latencies on one of our clusters in the PAR-1 region, since 13:20 UTC. This situation may also impact other services relying on this infrastructure: Mongo DB, Postgresql DB, MySQL DB, Serverless, Data Warehouse, Cockpit, ServerlessDB. Our teams are actively working on. The situation has slightly improved since the beginning of the mitigation actions, and additional measures will be implemented shortly to further reduce the impact.
Posted Apr 11, 2026 - 16:51 CEST
This incident affected: Elements - Products (Databases).