[STORAGE] Latency on AMS-1 block storage

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Jan 20, 2024 - 11:25 CET

Monitoring

Latencies are back to normal since 16h15 UTC
Capacity increase operation is still ongoing on this cluster.

Posted Jan 19, 2024 - 21:16 CET

Identified

After investigation, this unusual usage was confirmed legit and so, our team increased the capacity of the concerned AMS-1 block storage cluster to handle it, resulting in a net improvement of the situation.
Capacity increase operation is still in progress and should end tonight.

Posted Jan 19, 2024 - 17:05 CET

Investigating

We are experiencing an unusually high level of usage on our AMS-1 block storage platform that might cause latency.
Actions are in progress to improve the situation.

Posted Jan 19, 2024 - 12:32 CET

This incident affected: Elements - AZ (nl-ams-1) and Elements - Products (Block Storage).