Issue is now solved. Between 2025-09-08 17:57 UTC and 22:34 UTC, one of our load balancers in front of our infrastructure was down. As a result, during that time frame, around 1/6th of the users on the fr-par region might have faced connectivity issues to their Serverless Function/Container (connection refused). The root cause has been identified, and a fix will be made soon to prevent this from happening again. We sincerely apologize for any inconvenience. Thanks for your understanding.
Posted Sep 09, 2025 - 10:28 CEST
Update
We are continuing to investigate this issue.
Posted Sep 08, 2025 - 21:48 CEST
Investigating
We have noticed several errors on containers that result in connection refusals. We are currently investigating in order to resolve this as quickly as possible.
Posted Sep 08, 2025 - 21:16 CEST
This incident affected: Elements - AZ (fr-par-1) and Elements - Products (Serverless Functions and Containers).
