Status impact color legend
- Black impact: None
- Yellow impact: Minor
- Red impact: Major
- Blue impact: Maintenance
[DEDIBOX] - AMS - Device unreachable
Incident
Report for Scaleway
Resolved
This incident has been resolved.
Monitoring
The switch has been replaced, and the config pushed.
Please make sure your server do at least one DHCP request, or you might loose access due to our security features.
Please make sure your server do at least one DHCP request, or you might loose access due to our security features.
Update
Our teams are actively working on resolving the issue and will provide further updates as soon as possible.
Update
Our network and on-site teams are monitoring the situation.
The switch replacement operation will be carried out on Friday, February 27, in the morning.
The switch replacement operation will be carried out on Friday, February 27, in the morning.
Update
The switch is being replaced.
Identified
Technician is on site, verifications are underway.
Investigating
A Dedibox switch racked in 6.12.53 is currently unreachable. Consequently, all dedibox servers plugged to this switch are unreachable too.
This issue is suspected to be caused by a power supply problem. We are investigating the cause and will provide updates as soon as possible.
This issue is suspected to be caused by a power supply problem. We are investigating the cause and will provide updates as soon as possible.
This incident affected: Dedibox - Products (Dedibox).