[DC3] Public switch issue in DC3, Room 46, Rack D14

Incident Report for Scaleway

Resolved

This incident has been resolved.

Posted Nov 28, 2023 - 17:24 CET

Monitoring

Rack D14 is now back in production. All servers in D14 should be reachable.
We're monitoring it, but don't hesitate to contact support by ticket if needed.

Posted Nov 27, 2023 - 00:00 CET

Update

We are continuing to investigate this issue.

Posted Nov 26, 2023 - 23:31 CET

Investigating

We have detected a switch down in DC3, Room 46, Rack D14.
Servers in that rack currently have no public network access and are unreachable.

Issue has been forwarded to our team for resolution.

Posted Nov 26, 2023 - 23:30 CET

This incident affected: Dedibox - Products (Dedibox) and Dedibox - Datacenters (DC3).