Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance

[CONSOLE ELEMENTS] Login issues - 404 on renew JWT for some console users

Incident Report for Scaleway

Resolved

This incident has been resolved.
Posted Dec 29, 2023 - 14:59 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 15, 2023 - 10:35 CET

Investigating

In some cases, authentication on the console might fail and a toaster mentioning a RenewJWT toaster might appear.

In such cases, users should clean their cookies or try authenticating in another browser
Posted Dec 14, 2023 - 11:33 CET
This incident affected: Elements - Products (Elements Console).