[RPN-SAN] - [DC2/DC3] SAN cluster RAID disk failure

Incident Report for Scaleway

Resolved

The issue has been resolved. Please contact our support team if you have any issue with our SAN.

Posted Apr 03, 2026 - 18:21 CEST

Identified

The RAID is currently being rebuilt. An operation to recover the service is underway. The service should be back tomorrow if everything goes smoothly.

Posted Apr 02, 2026 - 14:27 CEST

Update

We are continuing to investigate this issue.

Posted Mar 31, 2026 - 15:18 CEST

Investigating

Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration.

We are attempting to recover data using a spare server.

Posted Mar 31, 2026 - 15:04 CEST

This incident affected: Dedibox - Products (SAN).