[DC5] Rack C8 in Room 7 connectivity issues

Incident Report for Scaleway

Resolved

The situation still stable. The Network team found the root cause.
For now, this device is under monitor for 24h, but the incident itself is over.

Posted Jul 31, 2024 - 15:35 CEST

Monitoring

Rack C8 in Room 7 at dc5 had some connectivity troubles due to an unexpected reboot regarding the network device. All servers in this rack were unreachable for 10 minutes.
Now, situation is stable but the network team dig to know the exact root cause.

Posted Jul 31, 2024 - 15:16 CEST

This incident affected: Dedibox - Products (Dedibox) and Dedibox - Datacenters (DC5).