[Elements] Load Balancer issue in fr-par-1

Incident Report for Scaleway

Resolved

All LBs have been restored.
If you still have an issue please open a ticket through the support team.

Posted Apr 08, 2021 - 02:04 CEST

Update

All impacted DBaaS and IoT Hub are fixed, we have still some edges cases with a few LB and a few LBs linked to Kapsule clusters which are still being investigated.

Posted Apr 08, 2021 - 00:12 CEST

Update

Restoration of LBs is almost complete, we are working on a few edge cases that are still stuck

Posted Apr 07, 2021 - 22:34 CEST

Update

>75% Restoration done

Posted Apr 07, 2021 - 22:06 CEST

Update

>50% Restoration done

Posted Apr 07, 2021 - 21:20 CEST

Update

Restoration is ongoing.

Posted Apr 07, 2021 - 20:27 CEST

Update

The team is preparing to restore affected services, we are taking additional precautions to make sure the process is going smoothly. Restoration is expected to start soon.

Posted Apr 07, 2021 - 20:08 CEST

Identified

The issue has been identified and is contained, the team is working on restoring impacted services.

Posted Apr 07, 2021 - 19:18 CEST

Investigating

We have detected an issue on Load Balancers in fr-par.
Currently, all Load Balancers in the region are unavailable.

The following products are also impacted by this incident:
- Kapsule
- Database
- IoT Hub

Posted Apr 07, 2021 - 19:01 CEST

This incident affected: Elements - Products (Kubernetes Kapsule, Load Balancer, Databases, IoT Hub).