[COCKPIT] Cockpit Scaleway Logs have high latencies on fr-par

Incident Report for Scaleway

Resolved

The status is still in progress and the follow-up is done on the https://status.scaleway.com/incidents/m2jj2crt1sfn status, which will now be the reference status.

Our engineers are still working to resolve this situation

Posted May 16, 2024 - 09:54 CEST

Update

Slowdowns have resumed since 17:00.

Our team is currently investigating.

Posted May 07, 2024 - 17:42 CEST

Update

Some customers may find it impossible to display their data. Our teams are currently investigating the situation.

Posted May 03, 2024 - 20:16 CEST

Update

A bad index was found and fixed, services are back to normal. Will monitor.

Posted May 03, 2024 - 16:09 CEST

Update

We are continuing to investigate this issue.

Posted May 03, 2024 - 16:08 CEST

Update

Latency is back to normal for most query but query_range are still high latency, investigating

Posted May 02, 2024 - 17:52 CEST

Investigating

Cockpit Logs cluster at fr-par is suffering and have high latencies.

Query to Scaleway generated logs may have timeouts

Our engineers are working on it

Posted May 02, 2024 - 16:33 CEST

This incident affected: Elements - Products (Kapsule, DBaaS, Functions and Containers, Observability, Jobs).