Investigating - While putting in production a new IXP, they forgot to update the ACL on their side but we were still able to reach the RS, so we announced our prefixes but the other members of the IXP weren’t able to send traffic to us, leading to blackhole of 20Gbps.
Aug 13, 2026 - 18:30 CEST
Monitoring - Customer databases were unavailable between 8.54 am and 9.26 am. Our team had already fix but still monitoring this issue.
Aug 11, 2026 - 09:54 CEST
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Completed -
The scheduled maintenance has been completed.
Aug 11, 15:38 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:00 CEST
Scheduled -
As part of a required update to a component related to our VPC infrastructure, at the hypervisor level in the nl-ams-1 Availability Zone, scheduled for Wednesday, August 11, at 10:00 am (Paris Time) , a network interruption of up to one minute may occur during the day in the following cases:
- Communications between Private Networks (via the vRouter) - Communications within the same Private Network across multiple Availability Zones - Communications within the same Private Network between Instances and Elastic Metal servers.
We apologize for any inconvenience this maintenance may cause and remain at your disposal should you require any additional information.
Aug 5, 17:52 CEST
Resolved -
Everything has been stable again since 18:28 UTC. yesterday. The incident is closed.
Aug 5, 17:39 CEST
Update -
We are continuing to monitor for any further issues.
Aug 4, 18:45 CEST
Monitoring -
The incident has now been mitigated.
Aug 4, 18:43 CEST
Update -
We are continuing to investigate this issue.
Aug 4, 18:24 CEST
Investigating -
We are investigating performance degradation affecting Block Storage in the fr-par region. Our engineering teams are actively working to identify the root cause. We will provide further updates as more information becomes available.
Aug 4, 18:06 CEST
Resolved -
This incident has been resolved, and all servers should now be reachable.
Aug 4, 19:04 CEST
Identified -
We have detected a switch down in DC2 room 205 rack E1 Servers in that rack currently have no public network access and are unreachable.
Aug 4, 12:58 CEST
Resolved -
Between approximately 15:00 and 15:45 CEST on 3 August, a Web Hosting platofrm pf-014 in fr-par experienced intermittent unavailability, resulting in HTTP errors and slow responses for websites hosted on it. Other servers in the Web Hosting fleet were unaffected. The cause was identified and has been corrected. The server remains under close monitoring.
Aug 4, 11:18 CEST
Resolved -
At 15h55, public switch s45-d14.dc3 has rebooted; public network connectivity was affected for 10 minutes for all servers attached to it.
Jul 31, 16:49 CEST