Update - We are continuing to monitor for any further issues.
May 08, 2024 - 10:30 CEST
Monitoring - Between 2024/05/07 18:00 CEST and 2024/05/08 08:00 CEST, we have encountered issues preventing some users to deploy or redeploy their serverless function/container.
Functions/containers deployed during that time might have been either unavailable, or stuck in "error" status despite the function/container working properly: in that case, redeploying the function/container should solve the issue.
Sorry about the inconvenience.
May 08, 2024 - 10:28 CEST
Monitoring - The service is operationnal. We are continuing to monitor the issue.
May 06, 2024 - 09:46 CEST
Identified - The issue is back since 6:00 AM (CEST), we are working on a new fix.
May 06, 2024 - 09:16 CEST
Monitoring - The service is operationnal. We are continuing to monitor the issue.
May 04, 2024 - 15:54 CEST
Update - We are continuing to work on a fix for this issue.
May 04, 2024 - 15:44 CEST
Identified - SQS and SNS are down since 1:16 PM (CEST) on FR-PAR. NATS should work but management through the Scaleway API does not work. We're investigating.
May 04, 2024 - 15:44 CEST
Investigating - On Monday, May 6th, from 2:00 PM to 3:00 PM (Paris time), it will not be possible to add, modify, or delete a SEPA direct debit mandate
May 02, 2024 - 13:11 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 2024 - 09:00 CEST
Update - Update: Scheduled for Apr 29, 2024 - May 10, 2024
Apr 29, 202409:00 - May 10, 202417:00 CEST
Scheduled - Kubernetes Kapsule clusters in the FR-PAR region with public-only endpoints will be migrated to Private Networks.
Network downtime: this migration will result in a temporary network loss of 1 to 10 minutes.
With the new default isolation configuration, worker nodes still have their public IPs to access the Internet. After migrating, existing security groups configuration won’t be overridden and RR wildcard DNS still point to public IPs.
Monitoring - The functionalities are back in production. We're still monitoring the situation.
Apr 25, 2024 - 11:05 CEST
Investigating - An issue with our billing system make the current consumption, the invoice listing and the public APIs unavailable. Our team is already working on it to solve this incident as soon as possible.
Apr 25, 2024 - 08:25 CEST
Investigating - Our service is currently experiencing disruption due to blacklisting by Microsoft. We are actively working with Microsoft to resolve this issue as soon as possible.
Apr 19, 2024 - 00:16 CEST
Update - You can still manage datacenter intervention from your dedibox console, in Housing
Dec 19, 2023 - 17:47 CET
Update - We are continuing to investigate this issue.
Dec 19, 2023 - 16:48 CET
Investigating - Ticketing directed to Opcore datacenters is currently unavailable to our dedirack clients. Our team is currently investigating.
Dec 19, 2023 - 16:48 CET
Investigating - We have noticed that problems with connecting to the dedibackup service can occur. We will get back to you as soon as we have more information on the situation.
Apr 06, 2023 - 12:23 CEST
Elements - AZ
Partial Outage
90 days ago
99.76
% uptime
Today
fr-par-1
Partial Outage
90 days ago
99.21
% uptime
Today
fr-par-2
Partial Outage
90 days ago
99.33
% uptime
Today
fr-par-3
Partial Outage
90 days ago
99.34
% uptime
Today
nl-ams-1
Operational
90 days ago
100.0
% uptime
Today
pl-waw-1
Operational
90 days ago
100.0
% uptime
Today
nl-ams-2
Degraded Performance
90 days ago
100.0
% uptime
Today
pl-waw-2
Operational
90 days ago
100.0
% uptime
Today
nl-ams-3
Degraded Performance
90 days ago
100.0
% uptime
Today
pl-waw-3
Operational
90 days ago
100.0
% uptime
Today
Elements - Products
Partial Outage
90 days ago
98.7
% uptime
Today
Instances
Operational
90 days ago
99.99
% uptime
Today
BMaaS
Operational
90 days ago
100.0
% uptime
Today
Object Storage
Degraded Performance
90 days ago
99.96
% uptime
Today
C14 Cold Storage
Operational
90 days ago
100.0
% uptime
Today
Kapsule
Partial Outage
90 days ago
96.71
% uptime
Today
DBaaS
Partial Outage
90 days ago
95.57
% uptime
Today
LBaaS
Operational
90 days ago
99.99
% uptime
Today
Container Registry
Operational
90 days ago
98.05
% uptime
Today
Domains
Operational
90 days ago
100.0
% uptime
Today
Elements Console
Partial Outage
90 days ago
95.07
% uptime
Today
IoT Hub
Operational
90 days ago
99.99
% uptime
Today
Account API
Operational
90 days ago
99.99
% uptime
Today
Billing API
Partial Outage
90 days ago
95.07
% uptime
Today
Functions and Containers
Partial Outage
90 days ago
98.15
% uptime
Today
Block Storage
Operational
90 days ago
100.0
% uptime
Today
Elastic Metal
Operational
90 days ago
100.0
% uptime
Today
Apple Silicon M1
Operational
90 days ago
100.0
% uptime
Today
Private Network
Operational
90 days ago
99.59
% uptime
Today
Hosting
?
Operational
90 days ago
100.0
% uptime
Today
Observability
Partial Outage
90 days ago
96.55
% uptime
Today
Transactional Email
Operational
90 days ago
100.0
% uptime
Today
Jobs
Partial Outage
90 days ago
79.69
% uptime
Today
Dedibox - Datacenters
Operational
90 days ago
99.08
% uptime
Today
DC2
Operational
90 days ago
99.65
% uptime
Today
DC3
Operational
90 days ago
97.23
% uptime
Today
DC5
Operational
90 days ago
99.74
% uptime
Today
AMS
Operational
90 days ago
99.7
% uptime
Today
Dedibox - Products
Partial Outage
90 days ago
98.21
% uptime
Today
Dedibox
Operational
90 days ago
92.78
% uptime
Today
Hosting
Operational
90 days ago
99.95
% uptime
Today
SAN
Operational
90 days ago
100.0
% uptime
Today
Dedirack
Operational
90 days ago
100.0
% uptime
Today
Dedibackup
Operational
90 days ago
100.0
% uptime
Today
Dedibox Console
Operational
90 days ago
100.0
% uptime
Today
Domains
Partial Outage
90 days ago
92.95
% uptime
Today
RPN
Operational
90 days ago
100.0
% uptime
Today
Miscellaneous
Operational
90 days ago
100.0
% uptime
Today
Excellence
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
May 7, 19:25 CEST
Update -
Accessing some custom domains in https might lead to certificate issues while the certificate is renewing. Custom domains might still be available in http during that time.
May 6, 16:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 08:00 CEST
Scheduled -
Due to an unavoidable upgrade to our Paris infrastructure, some Functions and Containers will be relocated during business hours (07:00 UTC => 17:00 UTC). Users might experience the following issues:
- Custom domains temporarily unavailable (404). This only affects the custom domain itself, the base functions/containers endpoint will continue to work as expected. Domain configuration can take up to 2 minutes (SSL certificate creation, ACME challenges), so the expected downtime is of the order of minutes. However, depending on the DNS propagation speed, and the TTL value configured on the domain, users may see a longer downtime. - Custom domains might not be accessible in HTTPS (but will be in HTTP). - Instances of functions/containers restarting. Note that this should not cause downtime, as old instances will continue to serve traffic until the new instances are up. - Instances of functions/containers starting even if there is no traffic.
Completed -
The scheduled maintenance has been completed.
May 6, 12:05 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 11:05 CEST
Scheduled -
The servers on this rack will lose connectivity. The switch will be replaced, as a hardware instability caused it to reboot last night, disrupting service for ~15min.
May 3, 11:09 CEST
Completed -
The scheduled maintenance has been completed.
May 2, 09:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 08:30 CEST
Update -
We will be undergoing scheduled maintenance during this time.
Apr 30, 12:15 CEST
Scheduled -
Due to a scheduled maintenance on May 2nd at 8:30 AM (CEST) in the fr-par region, serverless jobs will not be scheduled for up to one hour. During this period, jobs will be queued and will resume normal operation promptly after the maintenance window ends.
Apr 30, 11:35 CEST
Resolved -
This incident has been resolved.
Apr 29, 11:08 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 29, 10:41 CEST
Investigating -
Automatic authentication to project's registry from kapsule nodes experienced some issues We are currently applying a fix
Apr 29, 10:34 CEST