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Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Red impact: Major
  • Blue impact: Maintenance
[AMS] Scheduled maintenance of one of the core routers in the AMS region.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 2026 - 09:00 CEST
Scheduled - One of the two main routers will be taken out of service.

During this period, the network connection will not be redundant in all availability zones of the region "The Netherlands - Amsterdam".

No packet loss or latency changes are expected.

Date: 19.08.2026
Time: 09:00
Duration: 3 hours
Aug 19, 2026 09:00-12:00 CEST
[CKPT] - [Global] - On new projects, first attempts to connect to Grafana may result in internal error (the following ones end up working)
Investigating - We are currently investigating this issue.
Aug 11, 2026 - 14:42 CEST

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Elements - Products Degraded Performance
Account Operational
APIs Operational
Apple Silicon Operational
Audit Trail Operational
Billing Operational
Block Storage Operational
Cockpit Degraded Performance
Container Registry Operational
Data Warehouse Operational
Databases Operational
Developer Tools Operational
Domains Operational
Edge service Operational
Elastic Metal Operational
Elements Console Operational
Environmental Footprint Operational
File Storage Operational
Generative API Operational
IAM Operational
Instances Operational
IoT Hub Operational
Jobs Operational
Kafka Operational
Kubernetes Kapsule Operational
Load Balancer Operational
Managed Inference Operational
Messaging and Queuing Operational
Network Operational
Object Storage Operational
Observability Operational
Public Gateway Operational
Secret Manager Operational
Serverless Container Operational
Serverless Functions Operational
Serverless-Database Operational
Transactional Email Operational
VPC Operational
Web Hosting Operational
Website Operational
Clusters for Apache Spark™ Operational
Elements - AZ Operational
fr-par-1 Operational
fr-par-2 Operational
fr-par-3 Operational
nl-ams-1 Operational
nl-ams-2 Operational
nl-ams-3 Operational
pl-waw-1 Operational
pl-waw-2 Operational
pl-waw-3 Operational
it-mil-1 Operational
Dedibox - Products Operational
Dedibox Operational
Hosting Operational
SAN Operational
Dedirack Operational
Dedibackup Operational
Domains Operational
RPN Operational
Dedibox Console Operational
Dedibox VPS Operational
Dedibox - Datacenters Under Maintenance
DC1 Operational
DC2 Operational
DC3 Operational
DC4 Operational
DC5 Operational
AMS Under Maintenance
Miscellaneous Operational
Excellence Operational
BookMyName Operational
Saagie - Products Operational
Product-1-ACO Operational
Product-2-BOU Operational
Product-3-BV Operational
Product-6-SIPDEV Operational
Product-7-SIPINT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 19, 2026

Unresolved incident: [AMS] Scheduled maintenance of one of the core routers in the AMS region..

Aug 18, 2026

[FR-PAR] Serverless Databases issue
Resolved - This incident has been resolved.
Aug 18, 17:46 CEST
Monitoring - Customer databases were unavailable between 8.54 am and 9.26 am. Our team had already fix but still monitoring this issue.
Aug 11, 09:54 CEST
[EDGE] - 503 error
Resolved - This incident has been resolved.
Aug 18, 17:41 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 12, 11:34 CEST
Investigating - Customer may experience 503 errors on edge service.
Aug 12, 10:00 CEST
[PAR] Nine IX blackholed some traffic
Resolved - We are pleased to inform you that the issue has been resolved.
Aug 18, 17:29 CEST
Investigating - While putting in production a new IXP, they forgot to update the ACL on their side but we were still able to reach the RS, so we announced our prefixes but the other members of the IXP weren’t able to send traffic to us, leading to blackhole of 20Gbps.
Aug 13, 18:30 CEST
[Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network
Resolved - After investigation, we have found the root cause.

The issue happened because of blackholed traffic, but only on some Private Networks with a specific configuration:

- PNs with ACLs
- PNs inside VPCs with "enable_routing" set to false

Anyway, we have rolled back the component causing the issues, so this error shouldn't happen anymore.

Sorry again for any inconvenience.
Aug 18, 15:26 CEST
Monitoring - We have finished rolling back the faulty deployment. Situation should be good now for all users.
Aug 17, 18:48 CEST
Investigating - On a small subset of our fr-par infrastructure, between 2026-08-17 09:20 UTC and 2026-08-17 16:15 UTC, some containers attached to a Private Network were not able to reach resources inside that PN. This issue is likely due to a faulty deployment, that we have reverted at 2026-08-17 16:15 UTC.

Containers should now be able to reach resources in their Private Network as before.

If your container has faced issues like "timeouts" or "connection error" while trying to reach a resource through their private endpoint during the time range above, the issues are likely linked. If you still continue to face these errors, feel free to open a support ticket.

We sincerely apologize for any inconvenience.
Aug 17, 18:41 CEST
Scheduled Maintenance – Web Hosting Elements
Completed - The scheduled maintenance has been completed.
Aug 18, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 09:00 CEST
Scheduled - On August 18th, between 09:00 and 10:00, we will perform maintenance on cPanel platforms 1010 and 013. During this time, a service interruption of up to 10 minutes may occur.
Aug 17, 15:19 CEST

Aug 17, 2026

[VPCL] - [WAW2] - Some Instances were not reachable using VPC on PL-WAW-2
Resolved - Customers may have experienced connectivity issues affecting some instances in the PL-WAW-2 region, preventing access via VPC. The issue was caused by a misconfiguration applied to an internal component. A fix was applied, and connectivity has been restored.
Aug 17, 16:08 CEST

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

[EDGE] - random 403 returned on 76 pipelines
Resolved - This incident has been resolved.
Aug 14, 16:20 CEST
Investigating - 403 errors may be returned for several pipelines, due to cache synchronization issue
Aug 14, 14:49 CEST
[BMNA] - AFNIC EPP connection
Resolved - This incident has been resolved.
Aug 14, 10:59 CEST
Investigating - Since 10:10 AM, our communication with AFNIC registry for TLDs (.fr, .bzh, .alsace, .paris, .wf, .yt, .tf, .pm) is unstable.

Operations on domains from AFNIC may get errors.
We are working on identifying the problem.
Aug 13, 11:08 CEST

Aug 13, 2026

[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP ranges
Resolved - The ESET has removed the domain from their blacklist.
Aug 13, 18:05 CEST
Update - We are continuing to work on a fix for this issue.
Aug 13, 15:38 CEST
Identified - Scaleway Security team identified that resources behind *.fr-par.scw.cloud may be blacklisted by the security vendor ESET.

Scaleway is in discussion with ESET to remediate the situation as soon as possible.
Aug 13, 15:28 CEST

Aug 12, 2026

[AMS] Scheduled maintenance of one of the core routers in the AMS region.
Completed - The scheduled maintenance has been completed.
Aug 12, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 09:00 CEST
Scheduled - One of the two main routers will be taken out of service.

During this period, the network connection will not be redundant in all availability zones of the region "The Netherlands - Amsterdam".

No packet loss or latency changes are expected.
Jul 29, 14:32 CEST

Aug 11, 2026

[VPC] - [AMS1] - VPC infrastructure upgrade
Completed - The scheduled maintenance has been completed.
Aug 11, 15:38 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 10:00 CEST
Scheduled - As part of a required update to a component related to our VPC infrastructure, at the hypervisor level in the nl-ams-1 Availability Zone, scheduled for Wednesday, August 11, at 10:00 am (Paris Time) , a network interruption of up to one minute may occur during the day in the following cases:

- Communications between Private Networks (via the vRouter)
- Communications within the same Private Network across multiple Availability Zones
- Communications within the same Private Network between Instances and Elastic Metal servers.

We apologize for any inconvenience this maintenance may cause and remain at your disposal should you require any additional information.
Aug 5, 17:52 CEST

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

[NETI] - [DC3] - Dedibox RPN switch in DC3 (room 4-3, rack C9) is down
Resolved - This incident has been resolved.
Aug 7, 14:49 CEST
Investigating - Switch s43-c9.rpn.dc3 is down.
There is no RPN connection for the servers in DC3, room 4-3, rack C9
Aug 5, 10:59 CEST
[PGW] - [fr-par-1] - Public Gateway stuck in transient state
Resolved - This incident has been resolved.
Aug 7, 14:47 CEST
Monitoring - We have identified that the product Public Gateway creation/update in fr-par-1 were stuck in a transient state.

The incident has been mitigated.
Aug 6, 10:39 CEST
[CKPT] - [global] - Grafana is partially unavailable
Resolved - This incident has been resolved.
Aug 7, 14:47 CEST
Investigating - Some customers cannot access Grafana. We are investigating.
Aug 6, 10:43 CEST

Aug 6, 2026

[OBJS] - [PL-WAW] - Elevated p99 latencies due to some servers being down
Resolved - The servers have been put back into production and latencies are now nominal as of August 5, 6:30 PM CEST.
Aug 6, 19:11 CEST
Identified - August 5: From 2 p.m. to 6:30 p.m. CEST:

Due to complications during scheduled hardware maintenance, some object storage servers were temporarily offline.

During this period, customers may have experienced higher p99 latencies.

Service availability was otherwise maintained.
Aug 6, 19:11 CEST
[CKPT] - [fr-par] - Impossible to query metrics older than 12h
Resolved - [05:00] Increase of query load broke store gateways.
Aug 6, 10:33 CEST

Aug 5, 2026

[fr-par] Performance degradation affecting Block Storage
Resolved - Everything has been stable again since 18:28 UTC. yesterday.
The incident is closed.
Aug 5, 17:39 CEST
Update - We are continuing to monitor for any further issues.
Aug 4, 18:45 CEST
Monitoring - The incident has now been mitigated.
Aug 4, 18:43 CEST
Update - We are continuing to investigate this issue.
Aug 4, 18:24 CEST
Investigating - We are investigating performance degradation affecting Block Storage in the fr-par region. Our engineering teams are actively working to identify the root cause. We will provide further updates as more information becomes available.
Aug 4, 18:06 CEST
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