Some systems are experiencing issues

About This Site

Maintenances and incidents regarding our services, networks and datacenters can be followed here.

Past Incidents

Monday 31st December 2018

No incidents reported

Sunday 30th December 2018

No incidents reported

Saturday 29th December 2018

Compute Nodes [SCW] Stuck nodes on Amsterdam and Paris

We have identified an issue regarding Instances for PARIS and AMSTERDAM region. Symptoms : node blocked on “starting server” or “rebooting server”

Our engineering team is currently investigating the issue.

We will provide additional information through this status as soon as we have more to share. In the meantime, our support team is available to answer any further questions.

Thank you for your patience and sorry for the inconvenience.

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31/12/18 1000Z (1100LT)

Issue has been identified, and fixed by our team.

Friday 28th December 2018

[BETA - Object Storage] Bucket listing unavailable on the console

We have been made aware of an issue preventing bucket listing on the Scaleway console. Our engineers are already working on it and a fix should be deployed soon.

The issue is only present on the console. Therefore, in the meantime, we suggest using CLI as everything is still available.

Next update by 12/28/18 1700Z (1800LT)

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12/28/18 1709Z (1809LT)

One of the slaves of our authentication DB encountered a synchronization issue, which would then create 403 return codes on the console. We have isolated it in order to forward all requests on the up-to-date slaves, which in turn allows us to synchronize it without any impact. We will put it back in production once it's done. We are truly sorry for the inconvenience.

Thursday 27th December 2018

No incidents reported

Wednesday 26th December 2018

Console Server order error 500

There is currently an error that prevents you from ordering a new server from the console.

We hope the issue to be solved as soon as possible

Next update by 26/12/18 1930Z (2030LT)

=================== Issue has been identified, and fixed by our team.

Tuesday 25th December 2018

No incidents reported