Status impact color legend
  • Black impact: None
  • Yellow impact: Minor
  • Orange impact: Major
  • Blue impact: Maintenance
All Systems Operational

About This Site

Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs). We are currently making a few adjustments to enhance your navigation and overall experience. Over the next couple of weeks, you will see some changes to the website. Our team is here to assist you, and we appreciate your patience.

Elements - Products Operational
Object Storage Operational
Serverless-Database Operational
Website Operational
Instances Operational
Block Storage Operational
Elastic Metal Operational
Apple Silicon Operational
Kubernetes Kapsule Operational
Container Registry Operational
Private Network Operational
Load Balancer Operational
Domains Operational
Serverless Functions and Containers Operational
Jobs Operational
Databases Operational
IoT Hub Operational
Web Hosting ? Operational
Observability Operational
Transactional Email Operational
Network Operational
Account API Operational
Billing API Operational
Elements Console Operational
Messaging and Queuing Operational
Public Gateway Operational
Secret Manager Operational
Developer Tools Operational
IAM Operational
Elements - AZ Operational
fr-par-1 Operational
fr-par-2 Operational
fr-par-3 Operational
nl-ams-1 Operational
nl-ams-2 Operational
nl-ams-3 Operational
pl-waw-1 Operational
pl-waw-2 Operational
pl-waw-3 Operational
Dedibox - Products Operational
Dedibox Operational
Hosting Operational
SAN Operational
Dedirack Operational
Dedibackup Operational
Domains Operational
RPN Operational
Dedibox Console Operational
Dedibox - Datacenters Operational
DC2 Operational
DC3 Operational
DC5 Operational
AMS Operational
Miscellaneous Operational
Excellence Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 21, 2024

No incidents reported today.

Dec 20, 2024
Resolved - This incident has been resolved.
Dec 20, 18:50 CET
Investigating - Elastic Metal servers in this rack are unreachable. We are currently investigating this issue.
Dec 20, 17:44 CET
Dec 19, 2024
Resolved - This incident has been resolved.
Dec 19, 10:46 CET
Identified - Software interference preventing the creation of new RPN groups on the switch. Rebooting of the switch is required.
Dec 19, 10:32 CET
Resolved - This incident has been resolved.
Dec 19, 09:02 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 18, 23:32 CET
Investigating - We are continuing to investigate this issue.
Dec 18, 12:19 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 18, 12:14 CET
Investigating - New Kapsule nodes (1.25.x, 1.26.x and 1.27.x) can't join the Control Plane (CP)
Dec 18, 11:52 CET
Dec 18, 2024
Completed - The scheduled maintenance has been completed.
Dec 18, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 18:01 CET
Scheduled - Due to some network instabilities with the current configuration Kubernetes nodes in 1.31+ will be rebooted starting December 17th, 2024.
Nodes will be rolled back to ubuntu 22.04, and as for the 1.31+ upgrade local filesystem will be removed.
This reboot will fix the problem.

Dec 17, 17:09 CET
Resolved - This incident has been resolved.
Dec 18, 12:16 CET
Investigating - The Switch is down, all the servers on it are unreachable on public link or rpn. We're currently working on it.
Dec 16, 08:38 CET
Resolved - This incident has been resolved.
Dec 18, 12:14 CET
Identified - The SSE-C doesn't work for the multipart upload for now. Our team is already working on a fix. All the data already written will stay accessible and the SSE-C non-multipart still works.
Dec 10, 10:01 CET
Resolved - This incident has been resolved.
Dec 18, 12:06 CET
Monitoring - This public switch has rebooted for an unexpected reason. However, all the production traffic has been restored and we put this switch under monitoring.
Dec 6, 09:13 CET
Resolved - This incident has been resolved.
Dec 18, 12:05 CET
Update - We are continuing to monitor for any further issues.
Dec 18, 12:05 CET
Monitoring - Situation is back to normal, we are monitoring.
Dec 3, 17:29 CET
Update - All metrics & logs excepts Cockpit one are back to normal
Dec 3, 14:19 CET
Investigating - Scaleway metrics and logs are not properly ingested, no impact on custom metrics, logs and traces.
Dec 3, 14:01 CET
Dec 17, 2024
Resolved - A node patch has been released and recent/rebooted nodes will fix the issue.
Dec 17, 19:36 CET
Investigating - New full isolation nodes can't join cluster.
Rebooting a full isolated node prevents the node from joining.
We recommend not to reboot full isolated nodes and stop the autoscalers while we fix the issue.
Issue started with nodes from the 16th of December onward.

Dec 16, 19:45 CET
Completed - The scheduled maintenance has been completed.
Dec 17, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 10:00 CET
Scheduled - Due to some network instabilities with the current configuration Kubernetes nodes in 1.31+ will be rebooted starting December 17th, 2024.
Nodes will be rolled back to ubuntu 22.04, and as for the 1.31+ upgrade local filesystem will be removed.
This reboot will fix the problem.

Dec 16, 15:17 CET
Resolved - This incident has been resolved.
Dec 17, 15:43 CET
Identified - We found the problem and deployed a fix. We will also update DNS records to remove an unwanted IP that was set as fallback.
Dec 17, 11:16 CET
Investigating - Customers using old deprecated IPs and not DNS to reach our object storage are encountering a NoSuchBucket error due to a configuration error on our end.
We are fixing the situation right now, we encourage customers to switch to DNS addressing as IPs as we don't support direct IPs connexion.

Dec 17, 10:47 CET
Resolved - This incident has been resolved.
Dec 17, 15:18 CET
Investigating - The quota isn't updated automatically after the credit card is added.
We are currently investigating this issue.

Dec 17, 12:46 CET
Resolved - This incident has been resolved.
Dec 17, 10:09 CET
Investigating - No data pushed to cockpit between 14/12 13pm and 17/12 10am.
Dec 17, 10:08 CET
Dec 16, 2024
Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024
Resolved - This incident has been resolved.
Dec 13, 21:01 CET
Investigating - Since 17:30 CET we lost 2 dedibox public switches : s44-f8-2.dc3, s44-f8-3.dc3.
Dec 13, 18:15 CET
Dec 12, 2024
Completed - The scheduled maintenance has been completed.
Dec 12, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 09:00 CET
Scheduled - Maintenance is scheduled for Thursday 12 December on the

https://feature-request.scaleway.com/ page


Thank you for your understanding.

Dec 11, 10:03 CET
Resolved - This incident has been resolved.
Dec 12, 08:27 CET
Investigating - This device rebooted itself. 2 minutes of PUB unreachability for 2 minutes.
Impact : 2024/12/12 from 07:27 UTC to 07:29 UTC.

Dec 12, 08:27 CET
Dec 11, 2024
Resolved - A faulty device has been replaced.

We apologize for any inconvenience caused.

Dec 11, 12:40 CET
Identified - The RPN switch rebooted during the checks on the PUB switch. RPN was unavailable for a few minutes.
Dec 11, 08:47 CET
Update - We are continuing to investigate this issue.
Dec 11, 08:23 CET
Investigating - No more Public connectivity for servers on the rack.
Dec 11, 08:19 CET
Resolved - This incident has been resolved.
Dec 11, 12:27 CET
Identified - We have noticed an unexpected increase in bandwidth billing.

Some resources continue to be billed even though the bandwidth has already been billed.

Our engineers are working to resolve this

Dec 5, 14:48 CET
Dec 10, 2024
Dec 9, 2024
Resolved - This incident has been resolved.
Dec 9, 14:46 CET
Investigating - Our switch in DC2 room 101 rack H26 block I were unreachable since 2024/12/08 03:40 which impact the associated servers for PUB and RPN traffic.
We managed the issue on the switch since 2024/12/09 08:35. Some servers are reachable, some other not. Investigation still in progress.

Dec 9, 09:00 CET
Resolved - This incident has been resolved.
Dec 9, 11:03 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 10:31 CET
Update - This incident is also impacting serverless triggers associated with SQS queues.
Dec 9, 10:17 CET
Investigating - SQS queues connection leads to an SSL certificate error. We are currently investigating this issue.
Dec 8, 17:57 CET
Dec 8, 2024
Dec 7, 2024

No incidents reported.