Some systems are experiencing issues

About This Site

Maintenances and incidents regarding our services, networks and datacenters can be followed here.

Scheduled Maintenance
Scaleway - PAR1 - Network Hardware Upgrade - Scheduled Maintenance

Region : Paris DC2 Time : 26th of March between 1 and 7am GMT

A hardware maintenance will be carried out on our Scaleway network links, this maintenance will impact PAR1 platforms isolating them from our network backbone. Impact should be limited as our network capacity should be high enough to handle traffic during this time.

This maintenance will be conducted on the 26th of March between 1am and 7am GMT and this status will be updated accordingly.

[DC3] Electrical maintenance on rack B12 room 3-1 - Scheduled Maintenance

[DC3] Electrical maintenance on rack B12 room 3-1

Location : DC3 room 3-1 rack B12

What is done : Electrical maintenance

Annual equipment checks have shown the need to proceed with an electrical maintenance on the indicated rack. The power will be switched to the secondary input so there should be no impact. The maintenance will last 30 minutes.

Impact : no impact for customer

Start : 27-March-2019 0630Z 0730LT

Duration : 30 minutes

Scaleway - PAR1 - Network Hardware Upgrade - Scheduled Maintenance

Region : Paris DC2 Time : 28th of March between 1 and 7am GMT

A hardware maintenance will be carried out on our Scaleway network links, this maintenance will impact PAR1 platforms isolating them from our network backbone. Impact should be limited as our network capacity should be high enough to handle traffic during this time.

This maintenance will be conducted on the 28th of March between 1am and 7am GMT and this status will be updated accordingly.

Network maintenance - PAR> AMS - Scheduled Maintenance

Region : PAR/AMS Time : from March 28th, 2019 at 22:00 UTC to March 29th, 2019 at 06:00 am UTC

Maintenance will be carried out on our network link between AMS and PARIS, no impact on the public network, but this maintenance may impact the RPN link between AMS/PAR

Network maintenance - PAR > AMS - Scheduled Maintenance

Region : PAR/AMS Time : from April 7th, 2019 at 00:00 UTC to April 7th, 2019 at 06:00 am UTC

Maintenance will be carried out on our network link between AMS and PARIS, no impact on the public network, but this maintenance may impact the RPN link between AMS/PAR

Duration : 6 hours

Past Incidents

Saturday 23rd March 2019

No incidents reported

Friday 22nd March 2019

DC5 Network Network Issue in DC5 Datacenter Room Hall 34 D

There is an ongoing network issue in our DC5 datacenter, room: Hall 34 D, this may cause paquet drops, latency, or disconnections. Our teams are investigating the root cause.

===================

03.22.19 0614Z (0714LT) The product team has identified and fixed the issue, connectivity is restored.

Thursday 21st March 2019

No incidents reported

Wednesday 20th March 2019

Network maintenance- DC3/DC5, scheduled 2 days ago

Region : DC3/DC5 Time : from March 20th, 2019 at 09:00 pm UTC to March 21st, 2019 at 05:00 am UTC.

Maintenance will be carried out on our network link between DC3 and DC5 This maintenance should not have any impact.

Maintenance completed without issue -> closing the maintennce

Web [Web] Platform 25 unavailability

We are currently encountering an issue with our web platform 25. Some websites are no longer available.

Issue has been escalated to the product team and is currently being investigated.

We will update this status as soon as we have additional details.

Issue has been fixed and pf is stable. Closing the incident.

Web [Web] FTP Connection unavailability

We are currently encountering an issue with FTP connection on some web platform.

Issue has been escalated to the product team and is currently being investigated.

We will update this status as soon as we have more to share.

===================

03.20.19 0838Z (0938LT)

The product team has identified and fixed the issue.

Tuesday 19th March 2019

No incidents reported

Monday 18th March 2019

RPN services [RPN-SAN] Lost connectivity

During this morning's RPN maintenance on 6 switchs we have noticed a disconnection on our RPN-SAN hosted in DC3 (all SAN between 17 to 31 and SAN-4). The disconnection lasted 5 minutes. It was not planned and necessary actions were done during the update to prevent this. Unfortunately we have found an unplanned case that interrupted the service. We have added this case to our process for the next maintenances so that it does not happen again.

===================

Sunday 17th March 2019

No incidents reported