Scaleway Status

Status impact color legend

Black impact: None
Yellow impact: Minor
Orange impact: Major
Blue impact: Maintenance

All Systems Operational

About This Site

Welcome to the Scaleway Status website. Here, you can view the status of all Scaleway services across all products and availability zones (AZs). We are currently making a few adjustments to enhance your navigation and overall experience. Over the next couple of weeks, you will see some changes to the website. Our team is here to assist you, and we appreciate your patience.

Elements - Products Operational

Object Storage Operational

Serverless-Database Operational

Website Operational

Instances Operational

Block Storage Operational

Elastic Metal Operational

Apple Silicon Operational

Kubernetes Kapsule Operational

Container Registry Operational

Private Network Operational

Load Balancer Operational

Domains Operational

Serverless Functions and Containers Operational

Jobs Operational

Databases Operational

IoT Hub Operational

Web Hosting Operational

Observability Operational

Transactional Email Operational

Network Operational

Account API Operational

Billing API Operational

Elements Console Operational

Messaging and Queuing Operational

Public Gateway Operational

Secret Manager Operational

Developer Tools Operational

IAM Operational

Elements - AZ Operational

fr-par-1 Operational

fr-par-2 Operational

fr-par-3 Operational

nl-ams-1 Operational

nl-ams-2 Operational

nl-ams-3 Operational

pl-waw-1 Operational

pl-waw-2 Operational

pl-waw-3 Operational

Dedibox - Products Operational

Dedibox Operational

Hosting Operational

SAN Operational

Dedirack Operational

Dedibackup Operational

Domains Operational

RPN Operational

Dedibox Console Operational

Dedibox - Datacenters Operational

DC2 Operational

DC3 Operational

DC5 Operational

AMS Operational

Miscellaneous Operational

Excellence Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 21, 2024

No incidents reported today.

Dec 20, 2024

[Elastic Metal] DC5 - Room 7 - Rack A56 - Rack down

Resolved - This incident has been resolved.
Dec 20, 18:50 CET

Investigating - Elastic Metal servers in this rack are unreachable. We are currently investigating this issue.
Dec 20, 17:44 CET

Dec 19, 2024

[DC5] RPN Switch reboot S1 D14-5

Resolved - This incident has been resolved.
Dec 19, 10:46 CET

Identified - Software interference preventing the creation of new RPN groups on the switch. Rebooting of the switch is required.
Dec 19, 10:32 CET

[KAPSULE] Some nodes do not get a public network

Resolved - This incident has been resolved.
Dec 19, 09:02 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 18, 23:32 CET

Investigating - We are continuing to investigate this issue.
Dec 18, 12:19 CET

Identified - The issue has been identified and a fix is being implemented.
Dec 18, 12:14 CET

Investigating - New Kapsule nodes (1.25.x, 1.26.x and 1.27.x) can't join the Control Plane (CP)
Dec 18, 11:52 CET

Dec 18, 2024

[KAPSULE] Scheduled maintenance on Kubernetes Nodes

Completed - The scheduled maintenance has been completed.
Dec 18, 20:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 18:01 CET

Scheduled - Due to some network instabilities with the current configuration Kubernetes nodes in 1.31+ will be rebooted starting December 17th, 2024.
Nodes will be rolled back to ubuntu 22.04, and as for the 1.31+ upgrade local filesystem will be removed.
This reboot will fix the problem.
Dec 17, 17:09 CET

[Dedibox] DC2 room 101 rack N15 block G - PUB/RPN switch issue

Resolved - This incident has been resolved.
Dec 18, 12:16 CET

Investigating - The Switch is down, all the servers on it are unreachable on public link or rpn. We're currently working on it.
Dec 16, 08:38 CET

[Object Storage] - SSE-C MPU impossible to download

Resolved - This incident has been resolved.
Dec 18, 12:14 CET

Identified - The SSE-C doesn't work for the multipart upload for now. Our team is already working on a fix. All the data already written will stay accessible and the SSE-C non-multipart still works.
Dec 10, 10:01 CET

[DC5] Switch rebooted in Room 1 rack D46

Resolved - This incident has been resolved.
Dec 18, 12:06 CET

Monitoring - This public switch has rebooted for an unexpected reason. However, all the production traffic has been restored and we put this switch under monitoring.
Dec 6, 09:13 CET

[PL-WAW] Cockpit Scaleway metrics & logs are not ingested.

Resolved - This incident has been resolved.
Dec 18, 12:05 CET

Update - We are continuing to monitor for any further issues.
Dec 18, 12:05 CET

Monitoring - Situation is back to normal, we are monitoring.
Dec 3, 17:29 CET

Update - All metrics & logs excepts Cockpit one are back to normal
Dec 3, 14:19 CET

Investigating - Scaleway metrics and logs are not properly ingested, no impact on custom metrics, logs and traces.
Dec 3, 14:01 CET

Dec 17, 2024

[KAPSULE] full isolation nodes doesn't work

Resolved - A node patch has been released and recent/rebooted nodes will fix the issue.
Dec 17, 19:36 CET

Investigating - New full isolation nodes can't join cluster.
Rebooting a full isolated node prevents the node from joining.
We recommend not to reboot full isolated nodes and stop the autoscalers while we fix the issue.
Issue started with nodes from the 16th of December onward.
Dec 16, 19:45 CET

[KAPSULE] Scheduled maintenance on Kubernetes Nodes

Completed - The scheduled maintenance has been completed.
Dec 17, 18:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 10:00 CET

[OBJECT] NoSuchBucket error in response

Resolved - This incident has been resolved.
Dec 17, 15:43 CET

Identified - We found the problem and deployed a fix. We will also update DNS records to remove an unwanted IP that was set as fallback.
Dec 17, 11:16 CET

Investigating - Customers using old deprecated IPs and not DNS to reach our object storage are encountering a NoSuchBucket error due to a configuration error on our end.
We are fixing the situation right now, we encourage customers to switch to DNS addressing as IPs as we don't support direct IPs connexion.
Dec 17, 10:47 CET

[Auth]-Issue with automatic quota

Resolved - This incident has been resolved.
Dec 17, 15:18 CET

Investigating - The quota isn't updated automatically after the credit card is added.
We are currently investigating this issue.
Dec 17, 12:46 CET

[TEM] Cockpit Data Unavailable

Resolved - This incident has been resolved.
Dec 17, 10:09 CET

Investigating - No data pushed to cockpit between 14/12 13pm and 17/12 10am.
Dec 17, 10:08 CET

Dec 16, 2024

Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

[Dedibox] DC3 room 4-4 rack F8 blocks C D E F - Public switch issue

Resolved - This incident has been resolved.
Dec 13, 21:01 CET

Investigating - Since 17:30 CET we lost 2 dedibox public switches : s44-f8-2.dc3, s44-f8-3.dc3.
Dec 13, 18:15 CET

Dec 12, 2024

[website] -Scheduled maintenance on the feature-request page

Completed - The scheduled maintenance has been completed.
Dec 12, 10:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 09:00 CET

Scheduled - Maintenance is scheduled for Thursday 12 December on the

https://feature-request.scaleway.com/ page

Thank you for your understanding.
Dec 11, 10:03 CET

[Dedibox] DC2 room 301 rack B5 - PUB switch issue

Resolved - This incident has been resolved.
Dec 12, 08:27 CET

Investigating - This device rebooted itself. 2 minutes of PUB unreachability for 2 minutes.
Impact : 2024/12/12 from 07:27 UTC to 07:29 UTC.
Dec 12, 08:27 CET

Dec 11, 2024

[DC3] Public switch issue room 4-5 rack D22

Resolved - A faulty device has been replaced.

We apologize for any inconvenience caused.
Dec 11, 12:40 CET

Identified - The RPN switch rebooted during the checks on the PUB switch. RPN was unavailable for a few minutes.
Dec 11, 08:47 CET

Update - We are continuing to investigate this issue.
Dec 11, 08:23 CET

Investigating - No more Public connectivity for servers on the rack.
Dec 11, 08:19 CET

[REGISTRY]-Registry Overbilling

Resolved - This incident has been resolved.
Dec 11, 12:27 CET

Identified - We have noticed an unexpected increase in bandwidth billing.

Some resources continue to be billed even though the bandwidth has already been billed.

Our engineers are working to resolve this
Dec 5, 14:48 CET

Dec 10, 2024

Dec 9, 2024

[DEDIBOX] DC2 room 101 rack H26 block I - PUB switch issue

Resolved - This incident has been resolved.
Dec 9, 14:46 CET

Investigating - Our switch in DC2 room 101 rack H26 block I were unreachable since 2024/12/08 03:40 which impact the associated servers for PUB and RPN traffic.
We managed the issue on the switch since 2024/12/09 08:35. Some servers are reachable, some other not. Investigation still in progress.
Dec 9, 09:00 CET

[SQS]-many SSL errors when connecting to SQS queues

Resolved - This incident has been resolved.
Dec 9, 11:03 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 10:31 CET

Update - This incident is also impacting serverless triggers associated with SQS queues.
Dec 9, 10:17 CET

Investigating - SQS queues connection leads to an SSL certificate error. We are currently investigating this issue.
Dec 8, 17:57 CET

Dec 8, 2024

Dec 7, 2024

No incidents reported.